How Moneyhash Cut DSO by 28% and Scaled Efficiently with OCTA

About Moneyhash

Moneyhash is a leading payment infrastructure platform in the Middle East and Africa, helping businesses streamline payment operations and scale revenue. Offering a wide range of pay-in and pay-out options—cards, wallets, bank transfers, and BNPL—Moneyhash enables businesses to adapt to regional market needs without coding. The platform provides customizable checkouts, centralized reporting, subscription management, virtual wallets, and secure tokenization, making it a versatile solution for modern payment ecosystems.

Manual invoicing and collections follow-ups were holding Moneyhash back from scaling its AR operations alongside its rapidly growing business.

• Usage-based billing complexity: Tracking customer usage and generating accurate invoices required additional resources, adding layers of inefficiency to the billing process.

• Limited bandwidth for proactive follow-ups: With the team stretched thin, maintaining consistent and timely communication with customers was a challenge, often leading to missed opportunities to resolve outstanding payments.

• Reliance on Push Payment Method: Moneyhash was primarily using a “push” method, relying on wire transfers for payments. This process often resulted in delays and manual reconciliation, hindering cash flow efficiency. To address this, Moneyhash aimed to transition to a “pull” payment model, where payments are automatically charged, reducing delays and streamlining collections for faster, more predictable cash flow.

OCTA Powers Moneyhash’s AR Transformation

After a comprehensive internal evaluation, Moneyhash confidently turned to OCTA to address its unique accounts receivable (AR) challenges. Heres how OCTA is making a significant difference:

• Automated Invoicing for Seamless Billing: OCTA’s integration with Moneyhash’s usage tracking system has streamlined invoicing. “By pulling real-time data directly from our usage source, OCTA automates billing, eliminating manual errors,” says the Finance Lead. This integration reduces administrative overhead, minimizes discrepancies, and accelerates invoicing—improving cash flow and efficiency.With this system in place, all invoices are now automatically created on the 1st of every month, ensuring a consistent and reliable billing process.
• Shifting to Auto-Charge: Streamlining Collections with Stripe Integration: With OCTA’s Stripe integration, Moneyhash has transitioned from relying on wire transfers to an efficient auto-charge system. “The move to an auto-charge module has significantly reduced delays in collections,” says the Finance Lead. Over 55% of customers are now charged automatically via card, shifting from a push payment method to a pull method. This shift has streamlined collections, improved cash flow predictability, and eliminated manual reconciliation efforts.
• A/R analytics and Reporting: OCTA’s advanced analytics and reporting capabilities provide Moneyhash with deep insights into their accounts receivable performance. The platform enables them to prioritize collections based on customer payment behavior, invoice amounts, and detailed reports. With the ability to generate custom reports, Moneyhash can tailor their approach to focus on high-impact accounts, streamline collection efforts, and improve cash flow. This data-driven strategy helps reduce overdue payments and optimize their overall AR process.
• Fully Customizable Automated Workflows with AI Features: OCTA’s tailored automated workflows, now enhanced with AI capabilities, have transformed Moneyhash’s AR process. With AI-driven features like auto-pause based on intent detection, auto-reply emails based on context, and context-driven reminder calling, Moneyhash has achieved seamless and efficient follow-ups across email, WhatsApp, and AI calls. “By automating these follow-ups and leveraging AI to detect intent, we’re able to save time and ensure timely, personalized communication,” says Moneyhash’s Finance Lead. This automation has improved customer engagement, speed up payment collections, and allowed the team to focus on higher-value tasks.
• Streamlined Communication Between CS and Finance Team: OCTA has improved collaboration between Moneyhash’s Customer Success (CS) and Finance teams by centralizing all customer interactions in one platform. This ensures both teams have real-time access to updates, enabling timely responses and smoother communication.

Customizable task setups and internal reminders further enhance coordination, allowing proactive follow- ups and seamless task management. “OCTA’s customizable workflows have streamlined our team collaboration, helping us stay on top of critical tasks,” says Moneyhash’s Finance Lead. This has boosted efficiency and allowed the teams to focus on more strategic activities.

QuickBooks x OCTA: Effortless Invoice Syncing

Integrating QuickBooks with OCTA was quick and simple for Moneyhash. “The integration was up and running in no time, allowing us to get started immediately,” says the Finance Lead. This seamless setup allowed the team to quickly leverage OCTA’s features without any disruption to daily operations.

One of the key benefits of the QuickBooks and OCTA integration is how automatically generated invoices from OCTA are synced back into QuickBooks. “Once invoices are created and updated in OCTA, they are automatically reflected in QuickBooks, ensuring that our accounting data is always current and accurate,” explains Moneyhash’s Finance Lead. This automated synchronization eliminates the need for manual data entry, keeping both the AR and accounting systems in perfect sync and streamlining the overall financial workflow.